Whitepaper – Beginner’s Guide to Internet

Melbourne Technology Consultant

Technology Consulting
IT Solutions & Services

Everything you need to know about Internet!

Internet is one of the most efficient ways to communicate. It has changed not only a business’ customer base, but how a business connects with its employees, and finds & manages the competition.

Quick and seamless internet connectivity is fundamental to almost any business. Follow our Beginner’s Guide to Internet and learn the difference of all internet connectivity types and how the internet can increase your productivity.

What’s the difference between internet types!

When running an internet line through your business, you will find you have several different options, all of which have pros and cons.

  • Fibre – Fibre lines provide premium performance and speed.Fibre connections use technology to transfer data. The advantage of fibre include higher bandwidth capabilities, less susceptible to interference, higher uptime and has no problem handling VOIP, SIP or cloud-based applications.
  • EOC – Ethernet over Copper or, EOC is delivered over copper telephone infrastructure and is linked in the closest telephone exchange.EOC has lower upper limit to connection speed options and is marginally more expensive than DSL with significantly higher speeds.
  • NBN – National Broadband Network or, NBN is a government initiative and owned infrastructure.A combination of fibre-optic networks to replace old copper networks. Initially NBN maximum speeds will be similar to maximum speed of a cable connection.
  • DSL – Generally the cheapest connection type, DSL, ADSL, ADSL2+ uses traditional telephone lines to carry voice calls and transfer data simultaneously.DSL performance is dependent on location to the nearest telephone exchange. DSL has the highest availability and it is inexpensive.
Beginners Guide To Internet

I understand what Internet is, but why do I need it?

With premium internet connection, increased opportunities are available to grow your business which makes it a fundamental tool in your success. Here are some benefits you will see with reliable internet connectivity:

  • Increase your efficiency
  • Cost saving benefits
  • Connecting more people online
  • High speed internet boosts performance of your applications, backups and systems

The benefits look great, but what should I consider when choosing an ISP?

Whether you’re upgrading your connection for an existing office or fitting out a completely new office, there are few things that should be taken into consideration when selecting a credible Internet Service Provider (ISP) for your business.

Cost efficiency – When it comes to cost, you may need to consider whether you need to rent the modem, buy it yourself or if the ISP will provide this for you. Additionally, some offer free installation while others charge for the service call. Although price is important, it shouldn’t be the single determining factor.

Download and upload speeds – Make sure when you are comparing services, you do so on an apples-to-apples basis, comparing the most similar plans based on both download and upload speeds.

Reliability – While speed is critical to certain applications, the difference between 3Mbps and 6Mbps is neglectful to probably 99% of us. Ask your potential ISP about redundancy and recent significant outages.

Terms of service– Make sure you know what the service’s limitations are. There may be data caps or restrictions on the kinds of actions you are allowed to do.

Customer support – Even the best connections experience problems, chances are you will have a question and problems that you need to address. Consider whether it is important that your ISP provides technical training, 24/7 technical support, and responds in a swift and timely manner. Be sure the ISP you select provides technical support that meets your requirements.

I have more questions, who do I talk to?

12 + 9 =

If you’re experiencing slow or unreliable Internet, or simply want to get a comparable quote on your existing services, let us know.

Contact Us

The Vigo Group Pty Ltd
ABN: 91 130 524 346
PO Box 360
Seddon VIC 3011

e: info@vigogroup.com.au
w: https://vigogroup.com.au

Consultation by appointment only

Technology Consulting
IT Solutions & Services

Independent, Expert and trustworthy advice, services and solutions to small and medium businesses, startups, community run associations, schools and individuals.